Shipping policy
From our door to yours
Last updated · 10 September 2026Check your delivery details
Enter the recipient’s name, phone number, governorate and full address. Include the street, building, floor and a nearby landmark to make your address easier to find. Add an alternative phone number if you have one.
Review the shipping cost
Available shipping fees are shown according to the governorate and courier before order confirmation. Check the final amount and delivery details before completing your order. Contact our team if you need anything clarified.
From preparation to your door
Delivery takes 1 to 4 business days, counted from the date your order is dispatched. We review your order details and product availability before shipping, and contact you to confirm delivery details. Keep your order number handy whenever you ask for an update.
Need an address change or an update?
Send us your order number and the requested change or delivery question. If the order has already shipped, contact us to check whether the details can still be changed. If your delivery is delayed, share your order number so we can review its status with you.